What cover do you need?
Protect from the unexpected with our range of coverage across home and contents insurance
Building and Contents Insurance
Protect your home inside and out with combined Building and Contents Insurance.
Your buildings and items will be covered for a range of incidents. Plus, CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.
And if you’re looking for the highest level of cover, choose Building & Contents Plus when you’re getting a quote.
Building and Contents Plus
Building and Contents Plus gives you:
A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.
Plus, up to 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard. 2
Plus, higher limits on some inclusions, like food spoilage and landscaping.
Read the Product Disclosure Statement to see exactly what’s included.
Building & Contents FAQs
1 | CGU doesn’t cover actions of the sea, such as tides and waves.
2 | If you own and live in your home, CGU cover the reasonable costs of temporary accommodation. As long as you were living in the home permanently before the incident, CGU pay for accommodation for up to a year for the Home Building and Contents Standard policy (or up to two years if you have a Home Building and Contents Plus policy), or when your home is repaired or replaced (whichever is first). CGU pay your temporary accommodation costs up to 10% of your Building sum insured for Home Building and Contents Standard policies, and up to 20% for Home Building and Contents Plus. CGU need to be satisfied your home is unliveable and we need to agree to the cost before you make arrangements. If you have Building and Contents insurance CGU will only pay this benefit once for each incident.
3 | Cover applies if the incident happens at your home or the site (under Building insurance), and away from your home but still in Australia (under Contents insurance).
4 | CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5 | CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6 | Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.
Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
MoveBank Ltd ABN 91 087 651 090, AFSL 227681 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement, Building Key Fact Sheet, Contents Key Fact Sheet, Target Market Determinations and Premium, Excess and Discounts Guide is available for your reference.
Building Insurance
Protect your home with Building Insurance.
If your home is damaged or destroyed by a covered incident, CGU will cover the cost to repair or rebuild it, up to the sum insured.
Additionally, if you can't live in your home due to damage from a covered incident, CGU help cover the costs of temporary accommodation for up to a year.1
For more comprehensive coverage, consider choosing Building Plus when you get a quote.
And if you’re looking for the highest level of cover, choose Plus Cover when you’re getting a quote.
Building Plus
Building Plus gives you:
A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.
Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.1
Plus, higher limits on some inclusions, like landscaping.
Read the Product Disclosure Statement to see exactly what’s included.
Building Insurance FAQs
1 | If you have Building Insurance with CGU and you own and live in your home, CGU cover the reasonable costs of temporary accommodation. As long as you were living in the home permanently before the incident, CGU pay for accommodation for up to a year for the Home Building Standard policy (or up to two years if you have a Home Building Plus policy), or when your home is repaired or replaced (whichever is first). CGU pay your temporary accommodation costs up to 10% of your sum insured for Home Building Standard policies, and up to 20% for Home Building Plus. CGU need to be satisfied your home is unliveable and CGU need to agree to the cost before you make arrangements.
2 | CGU doesn’t cover actions of the sea, such as tides and waves.
3 | Cover applies if the incident happens at your home or the site (under Building insurance).
4 | CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
MoveBank Ltd ABN 91 087 651 090, AFSL 227681 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement, Building Key Fact Sheet, Target Market Determinations and Premium, Excess and Discounts Guide is available for your reference.
Contents Insurance
Get cover for items in your home, even if you accidentally leave a window or door unlocked.
Additionally, you can add a portable contents option to cover items like laptops or jewellery that might get lost or stolen when you're out and about.
For premium contents cover, choose Contents Plus when you're getting a quote.
Contents Plus
Contents Plus gives you:
Contents Plus gives you up to 2 years’ temporary accommodation if you can’t live in your home due to it being in an unliveable state, instead of 12 months with Contents Insurance standard.2
Plus, motor burnout and accidental damage automatically included.
Plus, higher limits on some inclusions, like food spoilage.
Read the Product Disclosure Statement to see exactly what’s included.
Contents Insurance FAQs
1 | CGU doesn’t cover actions of the sea, such as tides and waves.
2 | If you have Contents Insurance, and you’re renting the home, CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home, CGU cover the reasonable costs of temporary accommodation. As long as you were living in the home permanently before the incident, CGU pay for accommodation for up to a year for the Home Contents Standard policy (or up to two years if you have a Home Contents Plus policy), or when your home is repaired or replaced (whichever is first). CGU pay your temporary accommodation costs up to 10% of your sum insured for Home Contents Standard policies, and up to 20% for Home Contents Plus. CGU need to be satisfied your home is unliveable and we need to agree to the cost before you make arrangements.
3 | CGU pays up to $500 for Contents Standard, or up to $2,000 with Contents Plus.
4 | CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5 | CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6 | Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.
Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
MoveBank Ltd ABN 91 087 651 090, AFSL 227681 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement , Target Market Determinations, Contents Key Fact Sheet and Premium, Excess and Discounts Guide is available for your reference.
Things you should know

Contacting CGU Claims
Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.
For more information on the claims process, visit CGU's claims website.
Payment Options
Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.
Require a previous version of the PDS, TMD or KFS?
To obtain a PDS, TMD or KFS for an insurance policy that was issued before 10 March 2025 please contact CGU directly on 1300 943 690

Online Account
For policies purchased or renewed after 3/03/2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.
Simply log in to your account to see the available options. For assistance, call CGU at 13 24 81.
For significant changes, like purchasing a new home, please call MoveBank directly at 1300 362 216.