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Car Insurance

Protect your car with our range of coverage options.

Comprehensive Plus is the top-tier insurance policy CGU offers. Providing coverage for a range of events, including damage from fire, theft, weather, and collisions.

Unlike Comprehensive Basics and Comprehensive policies, this policy includes extras such as a hire car after an accident and $0 excess on glass repairs.

Additionally, it provides higher value limits for certain coverages. For example, it covers up to $250 for a taxi fare from the scene of an accident or to an authorised repairer, which is higher than the limit included in the Comprehensive policy. For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

What’s Included

New Replacement

If your new car is written off in its first three years, CGU tries to replace it with a similar new car.

Additional Driver Cover

Covers anyone you let drive your car.

Theft, Storm Damage, Fire & Flood

You’re covered if your car is stolen or damaged by storms, fire or floods.

Accidental Damage

Covers your car for damage caused in an accident.

At Fault Damage

Covers damage to other cars in an incident where you are at fault.

$0 Excess for Glass Damage

Add an option to avoid paying an excess when you claim for glass damage only (like to your windscreen or windows).

Hire Car after any accident CGU covers

Add an option to get a hire car or alternative transport if your car can’t be driven after any incident CGU cover.

Baby Capsules & Seats

Cover for baby capsules and baby seats if they're stolen or damaged in an accident.

Optional Cover

Choose Any Repairer

Add an option to pick any licensed repairer to fix your car.

To get a new replacement car with Comprehensive or Comprehensive Plus following an incident CGU insures, your car must weigh under 3.5 tonnes, and it must have been a new or demonstrator vehicle when you bought it, and less than 24 months old for Comprehensive, and less than 36 months for Comprehensive Plus. New vehicle replacement is not included with Comprehensive Basics. New vehicle must be reasonably available in Australia.

Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement. 

MoveBank Ltd ABN 91 087 651 090, AFSL 227681 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Car Insurance FAQs

Contacting CGU Claims

Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.

For more information on the claims process, visit CGU's claims website.

Claims Guarantee

CGU offers a lifetime guarantee on the workmanship of all authorised repairs, valid for as long as you own the car.

Payment Options

Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.

Require a previous version of the PDS, TMD or KFS?

To obtain a PDS, TMD or KFS for an insurance policy that was issued before 10 March 2025, please contact CGU directly on 1300 943 690

Online Account

For policies purchased or renewed after 3/03/2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.

Simply log in to your account to see the available options. For assistance, call CGU at 13 24 81.

For significant changes, like purchasing a new car, please call MoveBank directly at 1300 362 216.

What Changes Can I Make to My Policies Using My Online Account?

The changes you can make to your policies using your online account depend on the specific policies you hold.


For example, if you have a Comprehensive Car Insurance policy, you can:


• Add/edit the car's VIN

• Add/remove a windscreen option

• Add/remove a hire car

• Add/remove drivers

• Add/remove the car's credit provider

• Amend your excess

• Amend your sum insured

• Change and view your risk address

• Change kilometres driven/garaging

• Change the address where the car is kept

• Change your car's number plate details

• Switch from agreed value to market value


For more information about what changes you can make to your policy, please contact CGU on 13 24 81.

Why choose CGU Insurance through MoveBank?

Real People Real Banking. MoveBank is driven by our members and 100% of our profits are used to benefit you.
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