Contact Us

Get in touch with us in a way that suits you

There are many ways to get in touch with us

Complete the below enquiry form and a MoveBank representative will be in contact with you soon to discuss your needs.

Contact Centre Number

1300 362 216

Operating Hours (AEST):

Monday: 8:30am - 4:30pm
Tuesday: 8:30am - 4:30pm
Wednesday: 9:00am - 4:30pm
Thursday: 8:30am - 4:30pm
Friday: 8:30am - 4:30pm
Saturday: Closed
Sunday: Closed

Two people conversing in front of a laptop and paper

Branch Address

Level 1/179 Ann Street Brisbane, QLD, 4000. View on Google Maps.

Operating Hours (AEST)

Monday: 9:30am - 4:00pm
Tuesday: 9:30am - 4:00pm
Wednesday: 9:30am - 4:00pm
Thursday: 9:30am - 4:00pm
Friday: 9:30am - 4:00pm
Saturday: Closed
Sunday: Closed

Our branch is closed on public holidays and between Christmas and New Year's Day.

No cash services available at the branch.

Mailing Address

GPO Box 648, Brisbane QLD 4001

We want to hear from you

We're committed to ensuring we meet your expectations and value any feedback you have about our performance.

First Name

Last Name

Email Address

Phone Number

Are you a current MoveBank member? Yes No

Member Number

This is the number you use to log in to the App or Online Banking

Feedback

Privacy Policy Agree

By clicking submit you agree that MoveBank can contact you in relation to your feedback and that you’ve read and accept the Privacy Policy located at the bottom of our website.

Contact Information

Whether you're travelling around Australia or overseas, you can still get in touch with us.

In Australia

1300 362 216

From Overseas

+61 7 3221 2216

Email

[email protected]

Other Information

If you're deaf, hard of hearing, or have a speech or communication difficulty, you can get in touch with MoveBank through the National Relay Service (NRS). Just visit the NRS website to select the contact method that works best for you, and provide our number 1300 362 216 when prompted by the Relay Officer.
If your Visa card has been lost, stolen or damaged, please report it to us immediately via Live Chat or by phone on 1300 362 216.
We also recommend you freeze your lost or stolen card in the MoveBank App or Online Banking as soon as possible to prevent any unauthorised use.
If you have experienced card fraud, please call our 24/7 Fraud Hotline on 1800 370 173 for assistance.
Overseas?
The VISA card website will provide you with a phone number to call depending on what country you are in
CALL VISA
MoveBank’s Visa debit card offers access to all ATMs in Australia. For a list of Australian ATM fees and charges, please click here.
- BSB: 724-100
- ABN: 91 087 651 090
- AFSL/ACL: 234 536

Search our site

Or, are you looking to...

Contact Us

There are many ways to get in touch with us

Contact Centre Number

Operating Hours (AEST):

Branch Address

Operating Hours (AEST)

Mailing Address

We want to hear from you

Contact Information

In Australia

From Overseas

Email

Other Information

Overseas?

Contact Us

There are many ways to get in touch with us

Start a chat and get assistance straight away.

Contact Centre Number

Operating Hours (AEST):

Branch Address

Operating Hours (AEST)

Mailing Address

We want to hear from you

Contact Information

In Australia

From Overseas

Email

Other Information

Overseas?