We’re currently in the process of launching our new MoveBank website.
To make sure everything works as it should, some parts of the site — including online applications and enquiries — are being released gradually over the coming weeks.
What this means for you
Right now, some actions like:
- Joining online
- Applying for a product
- Submitting an enquiry
aren’t available just yet. These will be switched on progressively as we complete testing and final checks.
Why we’re doing this
We’re taking a staged approach so we can:
- Make sure everything works smoothly from day one
- Resolve any issues quickly before opening up fully
- Give you a more reliable experience overall
Need help in the meantime?
If you’re ready to get started or need assistance, our team is here to help.
You can:
- Contact us via secure message through Internet Banking or MOVE Bank app
- Email us at [email protected]
- Visit us in Branch at 1/179 Ann St Brisbane QLD 4001 or
- Call us on 1300 362 216 ( Mon-Fri 8.30am-4.30pm AEST except for Wednesday where we open at 9.00am AEST
What happens next
We’ll continue enabling more features across the site over the coming weeks. Once everything is live, you’ll be able to complete your application or enquiry online as normal.